Read our cancellation
rules and all other
terms and conditions.
The booking conditions of VALAC (booking office of La Ligne Verte) apply
to all reservations, bookings and tours of La Ligne Verte.
After having received all the relevant
information (this form or by email) we will allocate you a booking reference
number and email it to you.
After receipt of the booking form
we will effectuate the reservations of the hotel rooms and send you
an invoice with the confirmation and the list of hotels of your trip
. So you can check by yourself the reservations made by La Ligne Verte
BV.
Insurance. La Ligne Verte BV / valac
(Vacances à la Carte) does not accept any liability for any loss or
injury however caused. We recommend that you take out appropriate holiday
insurance covering you against illness, injury, and loss or damage to
luggage. This insurance should also cover the possibility of your having
to cancel your holiday for whatever reason.
Contact: The
address of La Ligne Verte
La Ligne Verte B.V. Dufaystraat 5-II,
1075 GR Amsterdam.
ING Bank Amsterdam, Foreign Operations Postbus 1800 1000 BV AMSTERDAM Netherlands
Paying with
a Credit card
Accepted
cards:
-VISA
via INGENICO -MASTERCARD
via INGENICO
You pay "pay-per-link"
for VISA and Mastercard
For VISA
and Mastercard we dont need
your card number, expiry date etc.
We will send you a mail with a link to a secure website of our bank
for paying us with your credit card.
Procedures
payment:
First complete
and send the booking form of this website (www.valac.nl).
Payment of the deposit:
A deposit of 10% -payable
in Euro- of the total amount is due after availability will have been checked
by La Ligne Verte, or full amount if within 7 weeks of travel.
Payment of the outstanding
balance:
Receipt of the final
balance at the latest 7 weeks before departure. If you are paying by credit
card we will let you know in advance we will be charging your credit card
for the final balance.
Rates and Group discounts
Basic rates are prices per person with 2 persons
sharing double or twin rooms; bags transfers included; bike rental not included
in basic rate. Solo all-in prices are prices
for single travellers including single room supplement; bags transfers included;
bike rental not included.
Group discounts
are applicable only on the basic rates p.p. with 2 persons sharing room,
but not on supplements for single rooms, extra nights,
nor on bike rental or any other supplements. Group discounts
apply to parties and families of 3 to 8 persons. Group discounts
are indicated in a percentage of the basic rate and apply to every member
of the party. The applicable discount appliesto payments that are
made for the whole party with a maximum of three
different credit cards. For payments with 1 credit cards no administrative
supplement will be charged. For payments with 2 credit cards an administrative
supplement of € 20 will be charged to the second credit card. For payments
with 3 credit cards an administrative supplement of € 20 will be charged
to the second and to the third credit card. For payments with 4 or more
credit cards no groups discounts will apply.
Moreover, cancelation of just one or more
persons of the group will affect the total group-discount applicable (i.e.
lower substantially for all the remaining members of the party).
So, if one of more persons of the group,
originally booking together, have to cancel their trip we are not going
to ask the remaining members of the party to pay extra for the difference.
For this reason cancelation a trip (booked-with-group-discount) by one or
more members of the party will cause an extra withholding (to the persons
cancelation) relative to the new (i.e. lower) applicable discount percentage
applicable to the remaining members of the party. The withholding will be
a percentage of the basic rate to be settled with the refund due by La Ligne
Verte.
Example: 5 persons book a trip with group
discount of 12%. Basic rate p.p. €1000, with group discount € 880. Total
paid (basic rates only): 5x 880 = 4400. 2 persons cancel their participation.
Remaining members : 3, which will cause a new discount of 8%. New price
for the remaining members 3 x 1000 minus 8%= 3 x 920 = 2760 The remaining
members had already paid 3 x 880 = 2640. Rests still to be paid: 2760-2640=120.
€120 will be hold in and settled with the cancellation refund due by
La Ligne Verte to the persons cancelation.
Booking confirmation
As soon as we have received authorization
for the payment of your deposit we will send you by email a confirmation
of your reservation and the list of hotels (with phone numbers) of your
trip.
We suggest you take an insurance for costs of cancelation.
To cancel a booked journey you have to send an email to: La Ligne Verte
~ Vacances à la Carte. The person who signed/mailed the booking confirmation
("Party leader") should also sign/mail the notification of
cancellation. Cancellation has to be done by email to establish the
date of cancellation, with confirm receipt. Our cancellation charges,
based on the total cost are as follows:
If you have to cancel
We refund:
More than 42 days before departure date
90% of total rate
From 42 to 29 days before departure date
60% of total rate
From 28 to 15 days before departure date
40% of total rate
From 14 to 8 days beforedeparture date
20% of total rate
From 7 to 2 days beforedeparture date
10% of total rate
One day before departure day or on day of departure
no refund
By departure date we mean: the day of your first hotel night. If
you might have to cancel there is always the possibility to let some
other person travel in your place, without extra costs.
"Cancellation-inclusion package"
La Ligne Verte - valac
For all our budget, standard and
plus trips in the Grands Causses area (and here only!) you can purchase
our "cancelation-inclusion
package" to cover the costs of any cancellation. For
a supplement of 10% of the total costs of your trip with La Ligne Verte
(not the costs of travelling to the first hotel of the trip) you can cancel
your trip (not the travel costs) without having to state the grounds for
doing so.
The cancellation-inclusion-package
will result in a refund of 80% of the price of the package including the
10% costs
of cancelling-inclusion-package. These are the terms and conditions of this
cancelation-inclusion package of La Ligne Verte - valac:
1. You may cancel your trip until
12:00 hour local (European continental) time one day before the
first night of the package. It is not possible to cancel the trip the first
day of your package, nor on the day before the first day of the package
or during the trip. 2. To cancel you have to send an email to La Ligne
Verte (Contact) to inform La Ligne
Verte of your cancelation. 3. You can cancel without having to state
the grounds for doing so. 4. The cost of the cancelling-inclusion amounts
to 10% of the total price of the package. 5. This cancelation-inclusion
package of La Ligne Verte is not applicable on all trips. Excluded are trips
in Dordogne, Cathar area, Corsica and Provence. Excluded are all superior
and luxury packages. This "cancelation-inclusion" package is applicable
only to budget, standard and plus trips in the Grands Causses area for groups
up to 4 persons. With larger parties the cancelation-inclusion packages
will apply to max four members of the party. To all other group members
our standard cancelation rules will apply. 6.
For example: If the costs (bike rental and other supplements
included) of your cycling trip (with first overnight of the package June
6th) are €1000,- this cycling package with the cancelation-inclusion package
will cost you € 1100,-. If you send us before 12:00 o'clock
(European time) of the day before the first night
of the package (in this example at the latest June 5th, before 12:00 hr
European continental time) an email stating you cancel the package
of the package , you will get a refund (within 3 weeks) of 80% of the
total
price of your package (including the price of the cancelling inclusion) :
€ 880,- if you already did pay for the balance of €1100. So the total
costs of canceling are €220. If you only paid for the deposit of 20%
only, there will be no further reimbursement. 7. La Ligne Verte will refund 80%
of the original price of your package (i.e. the total price of the trip
without the cancelling costs) within 3 weeks after cancellation. The reimbursement
of the money due will be balanced with the final balance or with the deposit.
8. If you opt for this cancellation-inclusion package the deposit to pay
for the package will be 20% of the total price of the package including
the costs of cancelling-inclusion.
9. Reimbursement is only
applicable if the total amount has been paid from no more than one credit
card or bank-account. Reimbursement of payments with more than one credit
card or from more than one bank-account will cause an extra fee of €25 per
extra credit card or bank-account, which will be reduced from the reimbursement
due.
When in dispute Dutch law will be applicable.La Ligne Verte - VALAC is registered since 1992 at the
Chamber of Commerce in Amsterdam, Netherlands, registrationnumber 30275930.
VAT-number: NL821652771B01 . Before
booking a tour please read all of the
terms and conditions
of La Ligne Verte ~VALAC
